Train Your Staff to Recognize Scope Creep and Recover Extra Services
Presented by JUNE JEWELL, CPA
How do your employees respond when a client asks for an out of scope change?
Do your staff consistently over- deliver on quality, regardless of the scope and budget?
No one wants the project to explode. Not you or the client. You may believe you are doing your client a favor by jumping at the small requests for changes, however, this may be severely affecting your profit margins and causing missed deadlines.
Scope creep can destroy not only projects, but client relationships. What does Scope Creep look like in terms of hard numbers?
How much additional revenue could you be earning by converting Scope Creep to Extra Services revenue?
How do you train your employees to have the right conversations with your clients?
In this complimentarywebinar attendees will learn to:
Recognize project scope creep in all it's forms.
Understand ways scope creep can negatively impact projects.
Identify specific contract issues that could impact scope creep, both negatively and positively.
Learn detailed steps and processes to help control scope creep and bill and collect for extra services.
The Find the Lost Dollars Business Management Training Program is designed to transform your Project Managers, Emerging Leaders and Principals into profitable Business Leaders, and help you Find Your Lost Dollars in 9 areas of your business.
What our attendees are saying about our webinars...
"June, thank you so much for the presentation yesterday on the topic of finding lost dollars. My mind is spinning with all of the missed opportunities. Thank you, again for an excellent presentation."
Jeanine Bounds, P.E., LEED, MD Engineering
"Your webinar was informative and helpful. It reminded me of a whole litany of things I need to tighten up, implement, clarify and otherwise streamline. Good stuff. Thank you."
Jim Carson, Carson Land Development
"June, what a great webinar, I was so impressed with your knowledge and experience, you hit on every issue that is wrong with our firm. "
Paul John, John Jensen Architect
"June, I just listened to your webinar on Find the Lost Dollars. I have found the information to be very useful in summarizing the key operating areas of an engineering firm. I look forward to using your professional advice."
Elaine Hilsden, Walker Projects
Just a few of the firms we've helped become more profitable ...
Our mission is to work closely with our clients to provide the tools, training and assessments necessary to helping them find "lost dollars' in their business. We offer innovative solutions that will help you to transform your organization, and hold your staff accountable to goals and actions, giving you a measurable return on investment.
Train Your Staff to Recognize Scope Creep and Recover Extra Services Webinar
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