I first met June Jewel through a Society of Design Administrators (SDA) meeting several years ago and, when I read Find the Lost Dollars, it felt like she was writing about our company! We implemented the “Find the Lost Dollars Business Management Assessment” and immediately identified with the nine areas of our business where our staff was struggling and where more training was needed. Simply having our team take the assessment increased awareness of certain issues and raised questions.
The Find the Lost Dollars online training program was a perfect solution for quickly training a group of managers. Specifically focused on running a successful A&E firm, it provided our team with the foundation of a solid business education as well as guidance on best practices for sales, project management and optimizing resources. Our Project Managers now understand how/where money is made and lost on our jobs, they ask more questions about contracts and monitor their budgets and projects more closely. Our “Go/No Go” process has improved and our PM’s are more aware of how we spend our marketing dollars.
We have a group of younger technical staff just starting the program and expect that the skills they acquire will jumpstart their overall project management abilities. Find the Lost Dollars has been a fantastic program to improve both our operations and staff performance. We continue to see improvement in our efficiency and our team is focused on how to Find the Lost Dollars!
Myrna Norman, Senior Associate Principal, CPA