How to Measure Your Culture

How to Measure Your Culture

Culture is a term that is tossed around quite a lot and used many different ways. While culture can mean a lot of things, it is often considered “squishy” and not measurable. Companies set goals to change their culture and then struggle to determine if they have been...
10 Challenges to Bringing Employees Back to the Office

10 Challenges to Bringing Employees Back to the Office

In my Monday afternoon AEC Crisis Roundtable, I hear similar stories of confusion, anxiety and dismay. The Covid-19 pandemic has created many challenges, among the most complex being how to bring employees back into the office. One leader, Rich, summarized the problem...
How to Prepare for the Next Recession

How to Prepare for the Next Recession

I don’t know if there will be a recession in 2021. No one does. What I do know is that I have been through at least five difficult economic downturns since starting my business in 1990. And what I witnessed is that some firms were prepared and some were not. Some went...
6 Signs You Don’t Have “Great” Client Relationships

6 Signs You Don’t Have “Great” Client Relationships

Every leader believes they have great client relationships. And many are counting on their long-term deep relationships with clients to help make it through whatever economic conditions are coming. With uncertainty in the future and an unstable environment no one has...
Ten Business Practices That Won’t Return to Normal

Ten Business Practices That Won’t Return to Normal

I often hear people say that they are hoping we get back to normal. It feels like there is no normal anymore. Everything we used to take for granted has changed. Simple things like sitting at a restaurant and being served the food of your choice are now exciting, and...